We have a dedicated team of support techs monitoring our support system 24/7. All technical support requests for websites go to support@doubledome.com. If you have a request that is not support related you can reach us at 404-873-2212.
- 0 Users Found This Useful
Related Articles
What if I broke something on my site?
When a support customer breaks their site and then requests we fix it, it is billable time. We...
I think my site has been hacked, what do I do!?
Please send an email to support marked URGENT. We will dig into the issue ASAP. If the site is...
Do I need an SSL Certificate?
If you don’t have an SSL certificate, your website may still function as always, but it will be...
How many Support requests can I send?
You can send unlimited support requests. All technical requests are covered. Any non-technical...
What is your response time for a support request?
Initial response to a ticket is usually within the hour. Ticket resolution depends on the...