Email Settings
Hello,
Thanks for contacting DoubleDome support.
Our typical email setup is as follows:
POP...
What if I broke something on my site?
When a support customer breaks their site and then requests we fix it, it is billable time. We...
Can I speak with someone on the phone?
We have a dedicated team of support techs monitoring our support system 24/7. All technical...
Do you offer help with email issues?
We used to offer email as part of our hosting solution for clients that host with us, but...
What is your response time for a support request?
Initial response to a ticket is usually within the hour. Ticket resolution depends on the...
