Can I speak with someone on the phone? Print

We have a dedicated team of support techs monitoring our support system 24/7. Â All technical support requests for websites go to support@doubledome.com. Â If you have a request that is not support related you can reach us at 404-873-2212.

Was this answer helpful?

What if I broke something on my site? When a support customer breaks their site and then requests we fix it, it is billable time. We... I think my site has been hacked, what do I do!? Please send an email to support marked URGENT.Â We will dig into the issue ASAP. If the site is... Do I need an SSL Certificate? If you donâ€™t have an SSL certificate, your website may still function as always, but it will be... How many Support requests can I send? You can send unlimited support requests. All technical requests areÂ covered. Any non-technical... What is your response time for a support request? Initial response to a ticket is usually within the hour.Â TicketÂ resolution depends on the...

« Back

Categories

Categories

Support

Can I speak with someone on the phone? Print

Was this answer helpful?

Related Articles

Support

Categories

Categories

Support

Can I speak with someone on the phone? Print

Was this answer helpful?

Related Articles

Support

Generate Password